Frequently Asked Questions
Returns & Refunds
Q: Do you accept returns?
A: Yes! We accept returns within 30 days of delivery. Items must be unused and in their original packaging. To start a return, please contact our support team with your order number.
Q: How do I request a return or refund?
A: Simply email us at gadgetgrid34@gmail.com with your order number and reason for return. We’ll guide you through the process.
Q: When will I get my refund?
A: Once we receive and inspect the returned item, your refund will be processed within 5–7 business days to your original payment method.
Shipping & Delivery
Q: How long does shipping take?
A: Shipping times vary by location, but most orders are delivered within 5–10 business days. You’ll receive a more accurate estimate at checkout.
Q: Do you offer international shipping?
A: Currently, we ship to select countries. Please check your shipping options at checkout to see if we deliver to your location.
Q: How do I track my order?
A: Once your order ships, you’ll receive a tracking number via email. You can also track it on our Track Your Order page anytime.
Q: When will I get my tracking number?
A: Tracking information is uploaded as soon as your order is processed and shipped—typically within 1–3 business days after purchase.
Orders & Payments
Q: What payment methods do you accept?
A: We accept major credit/debit cards (Visa, Mastercard, AMEX), PayPal, and other secure payment methods.
Q: Can I change or cancel my order after placing it?
A: Orders are processed quickly, so changes or cancellations may not always be possible. Please contact us ASAP if you need to make changes.
Q: I didn’t receive a confirmation email. What should I do?
A: Please check your spam or promotions folder. If it’s not there, contact us and we’ll resend your confirmation.
Products & Stock
Q: Are your products genuine and high-quality?
A: Absolutely. At GadgetGrid, we only stock carefully selected, high-quality gadgets that meet our standards for performance and durability.
Q: What if an item is out of stock?
A: If an item is out of stock, you can sign up for email alerts on the product page to be notified when it’s back.
Customer Support
Q: How can I contact customer service?
A: You can reach our friendly support team at gadgetgrid34@gmail.com. We typically respond within 24 hours (Mon–Fri).
Q: Do you have a live chat or phone support?
A: We're working on expanding our support options. Currently, email is the best way to reach us.
Still have questions?
Email us at gadgetgrid34@gmail.com — We’re here to help!